Terms & Conditions
Scheduling
Rachel is available for shooting Wednesday through Saturday
Payment
The full payment of the session fee is required to book a spot on our calendar.
The fee is non-refundable.
Rescheduling & Cancellations
With less than 36 hours' notice or for no-shows, payments will not be reapplied.
With more than 36 hours advance notice, your headshot session may be rescheduled
within 30 days of the originally scheduled session. In the event of a second rescheduled session,
an additional fee may be required to retain a date.
Invoices
Clients are invoiced through PayPal via email (a PayPal account isn’t required).
A paid deposit constitutes acceptance of the policies outlined on the website.
Pricing
All prices are subject to change at any time without notice.
Services or products will be sold at the current price when the session is booked for 30 days from the scheduled session.
Additional compensation may be required for any subsequent changes, additions,
or variations requested by the client, outside of the agreed-upon scope of a project.
Capture, Image Selection and Delivery
Rachel Alves Photography is not liable to deliver every image taken at your session.
The determination of images delivered to the client is left to the discretion of Rachel Alves Photography.
Once final image selections have been made and retouching started, any changes to the final selections
will be charged at the cost of an additional image.
Image selections can be made at the end of the session or at a second appointment via a scheduled Zoom meeting.
Post Production
Retouching and Editing
The final post-production and editing styles, effects,
and overall look of the images are left to the discretion of Rachel Alves Photography.
Standard retouching includes removal of facial shine, basic stray hair removal
around the head, skin blemishes softening of lines, and whitening of teeth and eyes.
Special retouch services are more advanced and require you to know precisely what you want.
You will be asked to describe the desired work in detail,
and we will send you a quote based on that description and our review of the image(s).
Special retouches are subject to availability.
Refunds & Returns
Due to the custom nature of photographic products, no refunds will be issued.